Frequently asked questions
How can I help a friend with their mental health?
Supporting a friend with their mental health involves being a good listener, offering your support, encouraging them to seek professional help, and being patient and understanding.
How does The Common Good Coffee Company support Beyond Blue?
We donate $1 from every kilo of coffee sold to Beyond Blue, an organization dedicated to mental health awareness and support. Your purchase helps us contribute to this important cause.
How can I find the roast dates of my coffee?
You can find the roast dates of your coffee on the packaging. We ensure that all our coffee is freshly roasted and clearly labeled with the roast date for your convenience.
What is the coffee profile of The Common Good Coffee Company?
The Common Good Coffee Company offers a variety of coffee profiles, each with unique flavor notes and characteristics. Our coffee is ethically sourced and roasted to perfection to bring out the best in each bean.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
How can I look after my own mental health?
Taking care of your mental health is crucial. Some tips include staying connected with loved ones, practicing mindfulness, getting regular exercise, and seeking professional help if needed.
How can we make a difference together?
By choosing The Common Good Coffee Company, you are supporting ethical sourcing, sustainability, and mental health initiatives. Together, we can create a positive impact on our community and the environment.
What is your returns policy?
If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure the product is in its original condition and packaging.